April 13, 2024

Spotify is without doubt one of the hottest music streaming companies, with tens of millions of songs and podcasts out there throughout varied genres. One of the best half is that it’s out there on each platform and fully free, so long as you’re okay with advertisements. Nevertheless, a paid Spotify Premium subscription brings loads of helpful extras like the power to obtain songs, higher audio high quality, limitless track skipping, and extra. However like every app, Spotify has the occasional bug or glitch, and issues don’t work as anticipated. Right here’s a have a look at some frequent Spotify issues and learn how to repair them.


Drawback #1: The Spotify app is just not loading or taking part in music

spotify niche mix list close up

Ryan Haines / Android Authority

Any interruption whereas listening to your favourite playlists or podcasts is annoying, so the Spotify app not loading or taking part in music is a big downside. Right here’s what you may strive if Spotify is just not working as anticipated.

Potential options:

  • Spotify not working may very well be due to issues with the app itself. Like all streaming service or web site, Spotify can have the occasional deliberate or unplanned service outage. So the problem may not be along with your system. You may see if there are widespread experiences of Spotify issues by checking websites like Down Detector or Down for Everyone or Just Me. The Spotify Status Twitter account additionally shares updates when the service is going through any downtime.
  • Spotify lets customers obtain songs for offline entry, however for probably the most half, utilizing the app requires an lively Web connection. Verify your community connectivity to make sure it isn’t inflicting any issues. A easy take a look at is to open one other app or web site that requires information to see if it’s loading. Now we have useful guides on fixing Wi-Fi issues and what to do in case your telephone gained’t hook up with Wi-Fi when you’ve got run into community connectivity issues.
  • More often than not, merely shutting down and opening the app or turning your system on and off once more helps repair the issue. If it doesn’t, you may strive clearing the app or browser cache and cookies on Android or clearing the cache on any platform to see if the issue goes away. If nothing works, it’s greatest to delete and reinstall the app. Clearing the app storage or uninstalling it can fully reset the app, so that you would possibly lose information like saved playlists if it isn’t synced throughout gadgets.
  • Don’t overlook to replace the app to the newest model since software program updates often deliver bug fixes that ought to assist remedy some issues.

Drawback #2: Spotify audio issues

nothing ear 2 buds case with spotify podcast 3

Rita El Khoury / Android Authority

Spotify is an audio streaming service, so poor audio high quality isn’t an amazing downside to have. Some customers report listening to a crackling sound throughout audio playback or low-quality sound on the whole whereas utilizing Spotify.

Potential options:

  • Music streaming doesn’t require notably quick Web connections. However fluctuations and unstable connections might trigger issues with audio high quality. Spotify units the audio high quality to Auto by default and adjustments it relying on the connection velocity. You may set the audio high quality to a specific degree to bypass the problem.
  • On Android, faucet the gear icon on the prime proper nook to open Settings, and choose Excessive from the dropdown subsequent to Wi-Fi streaming and Mobile streaming. Spotify Premium subscribers will even see a Very excessive choice. On iOS, go to Settings > Audio high quality and choose Excessive or Very Excessive within the Wi-Fi streaming and Mobile streaming sections. Nevertheless, needless to say shoddy information speeds would possibly trigger buffering as an alternative.
  • Knowledge saver settings might trigger the crackling difficulty and normal audio high quality points. Enabling this setting routinely units your audio high quality to low and disables artist canvases. It’s helpful for those who’re fearful about information limits, nevertheless it might trigger audio high quality issues. And Spotify doesn’t require an excessive amount of information, so you may comfortably swap to one of many greater high quality settings. On Android, go to Settings (gear icon on the prime proper nook) and toggle off Audio high quality within the Knowledge Saver part. On iOS, go to Settings > Knowledge Saver and toggle off Knowledge Saver.
  • Web connectivity points will trigger issues with the Spotify desktop apps as effectively. However there’s one other setting you may allow to repair it. On the Home windows app, go to Settings and toggle on Compatibility to allow {hardware} acceleration. On a Mac, click on Spotify within the menu bar on the prime and click on {Hardware} Acceleration to allow the setting.

Drawback #3: Can’t add native recordsdata to Spotify playlists

Spotify Library UI

Joe Hindy / Android Authority

Spotify allows you to add and take heed to music saved in your desktop or smartphone to your playlists. Some customers aren’t ready so as to add native recordsdata to Spotify anymore. This isn’t a bug, although, and the choice nonetheless exists. Spotify has modified the way in which you may add your music to the app.

Potential options:

  • As a substitute of merely dragging and dropping recordsdata into Spotify on a desktop, it’s important to undergo a few additional steps. On the Home windows app, go to Settings and toggle on Native recordsdata. Click on Add a Supply to pick out the folders along with your saved music recordsdata. On a Mac, go to Spotify (menu bar) > Preferences > Native recordsdata and allow Spotify to entry your iTunes library and folders with saved music. The steps stay the identical as earlier than to add native audio recordsdata to Spotify on cell. Go to Settings > Import > Present native audio recordsdata.

Drawback #4: Can’t obtain songs on Spotify

Spotify home screen UI

Joe Hindy / Android Authority

Spotify Premium subscribers can obtain songs and podcasts for offline playback, however some customers can’t.

Potential options:

  • This characteristic is simply out there for Premium customers, so be sure that your subscription is lively. Log in to your Spotify account page and test your subscription particulars within the Your Plan part.
  • Spotify allows you to obtain songs on as much as 5 gadgets, however there’s a restrict of 10,000 songs. This will likely appear to be lots, however you would possibly surpass the restrict for those who obtain a number of playlists and albums throughout totally different gadgets. You can’t obtain any extra music till you take away the downloaded content material.
    • The steps to obtain songs and playlists on Spotify and take away them are surprisingly the identical. Open the playlist and faucet on the downward arrow (obtain button). If it’s a saved playlist, you’ll be requested whether or not you need to take away it from downloads. If you happen to’ve downloaded your Appreciated songs, open the playlist and toggle off Obtain Songs.
    • Doing this individually will take some time, however you may choose and select what you need to preserve. Nevertheless, if you wish to take away all downloaded content material and begin over, go to Settings (gear icon), scroll all the way down to the Storage part, and faucet Take away all downloads.
  • You might also be unable to obtain songs in case your system doesn’t have sufficient storage. Spotify recommends having no less than 1GB of free storage out there and extra for those who obtain a number of songs. Try our information on learn how to unlock storage for those who run into this downside.

Drawback #5: Spotify Premium options are usually not working

Spotify Premium banner ad

Joe Hindy / Android Authority

Spotify has a slew of Premium subscription choices, from Duo and Household plans to considerably cheaper plans for college kids. A subscription provides you entry to offline playback, greater audio high quality, an ad-free expertise, and extra. If in case you have subscribed however aren’t seeing these options, right here’s what you may attempt to repair it.

Potential options:

  • First, guarantee that you’ve got an lively subscription. Go to your Spotify account page and test your subscription particulars within the Your Plan part. You might have logged in with the fallacious account for those who see Spotify Free. Bear in mind to make use of the identical login technique as while you signed up. So for those who did so utilizing Fb, Google, or Apple ID, log in the identical approach. In case your login credentials are appropriate, go to Verify your fee standing to see if a fee is pending or has failed.
  • If you happen to see an lively subscription, Spotify recommends merely logging out and signing again in.
  • When somebody invitations you to a Duo or Household plan, the first account holder has management and will have by accident revoked your entry. Verify to make sure that you haven’t been faraway from the plan. Spotify will even routinely take away you from the plan for those who don’t confirm your data, like your tackle, inside seven days of getting the verification e-mail. Do not forget that if verification fails otherwise you don’t reply inside every week, you won’t be able to affix one other Duo or Household plan for 12 months.
  • If you happen to can’t discover downloaded songs, there are a couple of the reason why Spotify might need routinely eliminated them. This may occur for those who haven’t been on-line for 30 days or have downloaded music on 5 different gadgets. With the latter, Spotify will routinely delete downloads from the system that was used least just lately. You may additionally not discover songs for those who’ve modified areas since regional restrictions are in place. Your downloaded songs may additionally disappear for those who use a microSD card for storage in your telephone that doesn’t work anymore.

Drawback #6: Can’t discover Spotify playlists

The Shokz openrun pro with spotify

Ryan Haines / Android Authority

You could have spent hours creating excellent playlists that you would be able to share or make public. So it may be irritating for those who can’t discover them anymore. Usually, Spotify playlists go lacking due to unintentional deletion. Fortunately, Spotify has a approach of shortly restoring them.

Potential options:

  • Log in to your account on the Spotify website, click on on the profile icon on the prime proper nook, and go to Account > Recovered playlists (within the left-hand menu). Spotify retains a report of any deleted playlists for 90 days. Click on Restore to get the playlist again.

Drawback #7: Can’t join Spotify to a TV or good speaker

Two JBL Connect speakers, one blue, one black, either side of a phone playing music from the Spotify app.

Ryan Haines / Android Authority

Spotify Join allows you to push audio from one system to a different whereas controlling it from any telephone, pill, watch, or pc linked to your account. It’s an integral characteristic that permits you to take heed to your Spotify playlists on any good audio system, TVs, consoles, or media streamers that assist Join.

Potential options:

  • Do not forget that the system you need to take heed to music from must be linked to the identical Wi-Fi community because the management system. Your goal system might have dropped off Wi-Fi due to a weak sign or an oversaturated router. Wi-Fi 5 routers, particularly, can have hassle with the handfuls of connections in fashionable properties, through which case it could be essential to disconnect some merchandise or improve to a router with Wi-Fi 6.
  • When the app detects appropriate audio system and different gadgets, a Gadgets Obtainable will present on the backside left on cell and backside proper on desktop. If the Gadgets Obtainable icon isn’t there, go to Settings and choose Present Obtainable Gadgets. If you happen to don’t see your goal system on this record, guarantee it’s on and linked to the identical Wi-Fi community. Needless to say some gadgets, like Echo audio system, require extra steps.

Spotify guides and identified points

nothing ear 2 buds with spotify

Rita El Khoury / Android Authority

If you happen to run into extra issues, Spotify has a working record of ongoing issues. You may test whether or not your difficulty is on the record. And Spotify updates the tracker at any time when it acknowledges and fixes a reported downside.